September 2000  Laura Magee/ Editor
Page Three
In this Issue:
(EAP) Critical Incident Response ~ Termination – Could you Be Next? (Grievance) ~ Hot Topics ~ Hotel Site Inspections ~ One Profession, One Union, One Voice, The Power of Unity ~ Your Job just Got Safer ~ Letter from Lynn Lenosky ~ OSHA Protections ~ Calling All Reserves ~ The FAA and You ~ Planning to Retire? Six Facts You Need to Know About Social Security ~ Translating Transoceanic ~ Uniform Alerts~ Uniform Replacement ~ Your AFA USAIRWAYS Web Site
One Profession, One Union, One Voice… The Power of Unity
Marianne Moore – MEC Legislative Affairs
The FAA and You
Nancy Gilmer – MEC Safety Chair
On the night of January 31, 2000, our hearts were heavy. Alaska Airlines Flight 261 crashed off the California coast. US Airways flight attendants are only too familiar with the sadness, the sense of loss and the need for comfort and strength that swells after such a tragedy. These needs did not go unfulfilled for our fellow flight attendants. Immediately upon announcement of the crash, AFA representatives from many different airlines contacted their counterparts at Alaska. The message was simple…We are in this together.

Each and every day, there is work being done by your AFA representatives to increase the credibility and respect of our profession. When your AFA Legislative Affairs committee works for the flight attendants of US Airways, it is also working for all flight attendants. When we speak out for our tiniest passengers that have no voice about their safety during take-off and landing, we are making a difference. When we work towards recognition of whistleblower protection for flight attendants, we are saying that safety is our first concern. When we reach out to a group of flight attendants who are too frightened or intimidated to join a union, we are standing together as one.

The year 2000 is an important year for your profession. It is an election year. Your MEC Legislative Affairs committee, in conjunction with all AFA Legislative committees, committed their collective strength toward the reforms pursued in the 1999 FAA Reauthorization Bill – crew member interference, cabin air quality, and whistleblower protection. (For more information, see Your Job Just Got Safer). We will continue to insist on better regulation of carry-on baggage until someone listens and acts. In addition, the Legislative Affairs committee will be striving for protections for flight attendants under OSHA – the Occupational Safety and Health Administration

Capitol Hill Heard Our “By-the-Book” Message on Negotiations
Due to the consistent and active lobbying efforts of your AFA Legislative Affairs committee, we found ourselves well-positioned to take an educational campaign of our negotiations issues to the offices of the state governors. We pulled together the expertise from every corner of our International office – from Government Affairs to Communications – and produced what is known as the briefing book. This book contained all the information needed for the AFA representatives to concisely, professionally and accurately present the flight attendants’ message on Capitol Hill.

Our voice was heard. Beginning on September 15, 1999, Chairman Wolf’s office began receiving letters from members of Congress from Georgia, North Carolina, South Carolina, California, Rhode Island and New York, just to name a few. AFA’s initial education of governors and Congressmembers laid the groundwork for the next step that came in early January 2000. 

Lieutenant Governor of Maryland Gets Our Message
Through a combined effort, Mollie McCarthy (LECP BWI) and Donna O’Neil (DCA Shuttle) were granted a face-to-face meeting with the Lieutenant Governor of Maryland, Kathleen Kennedy Townsend. Lt. Governor Townsend was given a ‘briefing’ on the discriminatory pension administration of married flight attendants, denial of the flight attendants’ rights under the Family and Medical Leave Act, and an explanation of the uncertain financial composite that would determine our wages and working conditions if accepted. Ms. Townsend ‘got’ our message. Her office drafted a letter to Mr. Wolf and set up an AFA liaison to keep her office and the State of Maryland informed of the progress of negotiations.

An  Energizing Message That Keeps On Going and Going
Our message continued to march its way into state houses around the country. Although the “SnowEaster” of 2000 stopped the mail delivery in Washington, it did not stop a group of very dedicated volunteers from our NSC Committees: Lori Vitto (DCA), Alin Boswell (DCA), and Christopher Atwood (BOS). These volunteers, assisted by America West MEC President Bill McGlashen, took our message to the state houses of New York, Connecticut, Pennsylvania, Virginia, Michigan, Indiana, Florida, California, Massachusetts, Ohio, New Jersey, North Carolina and South Carolina. They told state legislators that we deserved to receive a Contract of Choice that does not erode the importance of our profession and our quality of life.

Election 2000
Election years are important to all of us on some level, but very important to you on a professional level. As you can see from this article, your AFA Legislative Affairs committee has and will continue to increase our efforts to improve your working conditions through legislation. If we don’t get our own messages out there to the decision makers, who will do it for us? 

When US Airways management took down the sizer boxes for baggage, it became apparent that the screening of bags would fall more and more to the flight attendants. When “state-of- the-art” aircraft were produced to recycle stale air and provide less cubic feet of fresh air, airline management would not recognize the possible long-term health effects on flight attendants. Who will fund the studies to find out if we are at risk? When a passenger assaults a flight attendant, how will he or she be prosecuted if there are no laws that demand they be held accountable for their behavior?  Who will get our messages to the candidates? We can, and we will continue to do so. But we need your help. 

Funding FlightPAC Funds Your Future
AFA International is legally prohibited from using a portion of your dues to make campaign contributions to candidates. In order to help elect candidates who will support the very important issues of our profession, campaign contributions are a small, but important, part of the process.

Many of the protections that we enjoy on the job have been achieved through lobbying and legislation. It is another avenue for securing our futures, our safety on the job, and the respect of our profession. We are calling on each of you to contribute to FlightPAC through a voluntary payroll deduction. Any contribution, large or small, will go a long way toward your future. In this election year 2000, let’s make ourselves heard – loud and clear.

Your Job Just Got Safer
Marianne Moore – MEC Legislative Affairs
While your Negotiating Team was fighting for the Contract of Choice, there was another battle being waged in Washington to improve your working conditions. After years of AFA lobbying, President Clinton has signed into law the Wendell H. Ford Aviation Investment and Reform Act for the 21st Century. This legislation includes four major victories for AFA members.

Whistleblower Protection
With the enactment of this law, flight attendants are now protected when reporting legitimate safety violations to federal authorities such as aircraft maintenance issues, F.A.R. violations and unsafe procedures. If a flight attendant or any other aviation worker experiences a company reprisal for such reporting, this legislation provides for a swift and sufficient complaint procedure. A worker can be fined up to $1,000 for a carrier’s legal expenses if proven that a report was frivolous in nature.

Crewmember Interference
Flight attendants at US Airways and all over the country have been subjected to verbal and physical assault in the workplace; with the frequency of events increasing. This new law increases the current penalty of $1,100 to $25,000 in an effort to deter the incidences. The law takes new steps to allow the Attorney General to deputize local law enforcement officials that will give them the ability to detain and charge the violent or abusive passengers at the airport.

Cabin Air Quality
Flight attendants are well aware that the air they breathe in the workplace is less than adequate – far from pure and at times, unsafe. Congress and AFA have taken the first step towards improving cabin air quality. The statistics needed to prove that improvements are warranted have been difficult to obtain because our workplace is not under OSHA jurisdiction. This new law funds a 12-month comprehensive and independent study by the National Academy of Sciences on the air in our cabins.

International Smoking Ban
Flight attendants who were hired before the smoking bans on airplanes remember well what it was like to work in a cabin where smoking was permitted. Today we tend to take this achievement for granted. International smoking bans have been “voluntarily” instituted by most airlines. The law will now require the Secretary of Transportation to prohibit smoking on any aircraft that has a scheduled flight segment in the U.S. If a foreign government objects, they must find an alternative smoking prohibition for those flights.
 
 

... The FAA is investigating a possible violation concerning your crew. Your supervisor wants a written response from you. What should you do?

Ask to be provided with a copy of the complaint letter.

Per the contract, a flight attendant is entitled to a copy of all complaint letters with the understanding that no contact with the complainant will be made. A flight attendant does not have to give an immediate response to such letters; however, a response must be made within a reasonable period of time following a consultation with their AFA representative. When the complaint is sent solely to the FAA, they have assured us that they will make every effort to provide an accurate account of the passenger complaint to AFA Safety, who will assist the flight attendant(s) involved in the alleged violation.

In many cases, the flight attendant’s response to an incident sufficiently explains the event and nothing further occurs. In some cases, the flight attendant’s response to the alleged violation confirms that a violation indeed occurred and the FAA takes enforcement action against the company or flight attendant. The enforcement action taken against the flight attendant is usually a Letter of Warning, which is placed in a file at the FAA in Oklahoma City for two years. The company may also take disciplinary action against the flight attendant. 

I’ve been told I will have to attend a Cabin Safety Partnership Meeting. What is the purpose of this?

In some cases, the FAA Cabin Safety Inspector, Corporate Safety, or AFA Safety will ask that the event be brought into the Cabin Safety Partnership. This occurs when it is determined that valuable information will come from a meeting with the flight attendant crew. The flight deck crew may also be asked to participate. It is more proactive and productive to address safety issues in this manner, as opposed to the FAA taking action against the flight attendant(s) or the company, or the company taking action against the flight attendant(s).

Three recent Cabin Safety Partnership meetings have revealed that flight attendants may be confused about the following safety issues:

  1. Reading on the Jumpseat – When we are in our jumpseats during ground movement we are not to read any material. This includes instances when the aircraft is stationary for deicing or a ground hold. Our attention should be focused on the passengers and any activity that may occur in the cabin. During flight we may read only authorized company material such as Inflight Insights, Safety On Line, US Airways News, our log books, or trip pairings.
  2. DC-9/MD-80 Jumpseat Positions – The B flight attendant is supposed to sit on the left aft jumpseat for takeoff and landing.
  3. Exit Row Seat Passenger Qualification When we relocate a passenger because we believe it is likely that they will be unable to perform the functions or meet the criteria to occupy the seat, there are no discrimination issues involved. The Department of Transportation created a rule that states “Carriers may not keep anyone out of a seat on the basis of handicap, or require anyone to sit in a particular seat on the basis of handicap, except to comply with an FAA safety rule.” Additionally, the use of a seat belt extension is not criteria for relocating a passenger from an exit row seat.
  4. Child Restraint Devices (CRD) – The numerous types of devices available to parents makes our job more difficult when it comes to ensuring that children under two years of age are properly restrained during ground movement and flight. We must consider the following criteria when making this determination.
  5. The restraint should have:
    1. A solid back and seat
    2.  Internal straps to securely hold the child in the restraint
    3.  A label that it is approved for use on an aircraft
  6. If the restraint has instructions on the label, they should be followed. We should allow passengers to make decisions about the placement of the seat as long as it meets the above criteria, it is secured in the aircraft seat, and it does not block anyone’s access to the center aisle. 
  7. If a parent has a child restraint secured in the seat next to them but chooses to hold a child under two years old in their lap for ground movement, takeoff, landing, or in flight, they are allowed to do so. However, we should discreetly inform the parent that the child is safer in the child restraint device.
  8. A child weighing less than 20 pounds should be placed in a rear-facing position and children over 20 pounds in a forward-facing position.
  9. An approved child restraint device may be placed in any seat as long as it does not block a passenger’s egress, but not in an exit row seat or a seat forward or aft of an exit row.
  10. A child restraint device that does not have a pedestal-type bottom may be placed in either a forward or aft-facing position.
Late last year, the FAA stated that it wanted to require the use of approved child restraint devices for children less than two years of age aboard commercial aircraft. As you know, the wheels of progress move too slowly in our industry, but AFA hopes to see a final rule requiring the use of CRD in the near future.

We are providing you with examples of approved and non-approved child restraint devices in an attempt to make your job a little easier. As always, if you have questions about safety and health issues, please contact your local safety & health committee.

Translating Transoceanic 
David Guerriero – MEC Vice President
Our newly ratified agreement has added several changes to Transoceanic flying. Regardless of the proposed merger with United Airlines, it is important for flight attendants to recognize and understand the changes in our agreement and to remain focused on the implementation process of these changes. Below we have provided some insight into the revised areas of Transoceanic flying through brief translations of the new contract language, and timelines for implementation for those areas that did not go into effect upon ratification. 

Please remember that any issue that is not addressed in the International section reverts back to the appropriate main section of the agreement. For example, reserves do not have an automatic release when being awarded a future trip. This language will not be found in Section 12-International Flying but in Section 11-Reserve.
 

30/35 in 7 Section 12 B.4.e. –“Notwithstanding Paragraph B.4.d. above, a reserve flight attendant in the ITD may be assigned transoceanic international flying which would cause him/her to exceed thirty block hours (30:00) in a seven (7) day period only for the purpose of preventing an international transoceanic flight from being dispatched with less than the full complement of flight attendants (i.e., no other reserve flight attendant is available for duty in that ITD who could be assigned the trip without exceeding thirty block hours (30:00) in a seven (7) day period). Such assignment will be made to the most junior flight attendant available under the provisions of this Paragraph. However, under no circumstances will the provisions of this Paragraph be used to require a reserve flight attendant to exceed, in any combination of voluntary or assigned flying, two (2) trips back-to-back.”
Translation: An ITD reserve cannot be forced to work a trip that will make them exceed 30 in 7 with one exception. If an ITD trip would go out with less than the full flight attendant crew complement, then a reserve may be required to exceed 30-7. Remember:

  • Use only hard time when calculating 30-7
  • Only one sequence of back-to-back flying is permitted, either assigned or voluntary 
International Crew Rest Seats
Section 12 D.2.d. – “On international flights of seven (7) or more scheduled hours, flight attendants will be afforded crew rest seats which shall meet the following parameters: 
1. For flight attendant crew rest only
2. Placarded
3. Reclining seats of the type provided to passengers in that class of service, with individual reading lights and air vents
4. In the non-smoking section
5. Curtained 
6. Crew rest will be located as follows:
  • A330: Seats A, B, G and H at the 3L/3R exit;
  • B767: Seats C, D and E in the last row of the B zone or the C zone.”
Translation: Full implementation is required no later than 5/1/01. However, most of the crew rest seat provisions should be in place ahead of schedule with the exceptions of installation of the curtains and adjustments of the seats to ensure reclining. (Continued Below)
Available For Training Section 12.F.5. – “In order to be considered an eligible bidder, a flight attendant must attend required training for the ITD on the dates such training has been scheduled. Notwithstanding the above, if a flight attendant is unable to attend such training, such flight attendant will be scheduled for different training dates. If the flight attendant completes training prior to the start of the bid period, he/she shall be eligible for international premium pay at the start of the bid period. If the flight attendant is available to attend training prior to the start of the bid period but the Company cannot offer training prior to the start of the bid period, such flight attendant will be eligible for international premium pay for the domestic flying he/she does after the start of the bid period. If the flight attendant is not available to attend training until after the start of the bid period, he/she may be required to fly domestic until awarded/assigned international flying, and he/she shall be eligible for international premium pay after the earlier of the completion of training or the sixteenth (16th) day after becoming available to attend training (Effective immediately).”
Translation:A flight attendant does not have to be “available” for training to be awarded an ITD bid. A flight attendant should complete training before the bid commences and if they are successful in completing training before the bid commences, then everything proceeds as normal – international premium pay and flying is available to them.
If a flight attendant is available for training before their International bid commences but the company has no training available, then the flight attendant is entitled to international premium pay for domestic flying after the beginning of the bid period.
A flight attendant will be required to fly domestic if they are not available to attend training before the ITD bid period begins. The flight attendant becomes eligible for international premium pay after training is completed or the 16th day after becoming available for ITD training, whichever comes first. This pay will continue until assigned/awarded ITD flying. 

ITD Vacation Section 12.F.20.b. – “As a result of taking two or more vacation days a flight attendant may be under-projected up to the value of one (1) trip. Such vacation days need not be consecutive. Such under projection will make said flight attendant ineligible for the additional trip drop provided in Paragraph 16.”

Translation: Beginning January 1, 2001, any ITD flight attendant with at least 2 days of vacation in the bid period, consecutive or non-consecutive, may drop 1 trip. The trip is not required to touch your vacation day(s). Until that time, a flight attendant may continue to drop a trip with only one day of vacation. Implementation date: 1/1/01
Jury Duty Section 12.F.27. – “In accordance with Section 3.I., a flight attendant in the International Transoceanic division will be paid and credited the published value of all portion(s) of a trip missed due to jury duty.”
Translation:If you are on jury duty for a portion of your trip, you will be paid for the whole trip.
International Bidding Procedures Section 12.F.3.b. – “With the exception of a LOD/O flight attendant who has fulfilled his/her applicable minimum LOD/O commitment period in accordance with paragraph 5(c) below, a flight attendant awarded or assigned to an ITD vacancy may not transfer to a domestic domicile prior to the completion of his/her twelve (12) month commitment period. A flight attendant awarded or assigned to an ITD vacancy may transfer to another ITD prior to the completion of his/her twelve (12) month commitment period.”
Translation: Transfers between ITD’s (e.g. PHW to CLW) are now permitted provided openings are available.
Bidding Into/Out Of An ITD Section 12.F.14.a. – “A flight attendant must indicate each option(s) he/she wishes to be considered for when bidding the ITD. If such option(s) is not available at his/her seniority, he/she will not be awarded a position in the ITD. A flight attendant who is awarded the ITD, but not awarded his/her first choice option, shall be deemed to have a “standing bid” for that option. If such option becomes available during the course of the ITD bid period, due to option changes, supplemental bids, etc., he/she will be awarded the desired option if it is available at his/her seniority.”
Translation:If you do not get your first choice and you have indicated alternate choices, those choices will be honored in order of preference and availability. When you are awarded one of your alternate choices, your primary choices are kept on file as a “standing bid” and you will be awarded this bid if and when it becomes available. Make sure you know what your standing bid is and change it if no longer desired or you may get something that you do not want.
Section 12.F.14.b. – “A flight attendant in the ITD may request a hardship release from the ITD. Such release shall be at the sole discretion of the Company.”
Translation:The company’s permission is required to be released from the ITD. Educate yourself on all the requirements of International flying before you bid. Don’t assume that this release will be granted easily. Should you wish to exercise this provision, contact an Inflight Supervisor for more detailed information. 
Section 12.F.14.c. – “In the event the Company opens a new domicile or satellite domicile, an ITD flight attendant will be eligible to exercise his/her seniority to bid such domicile as if he/she were assigned to the non-ITD domicile (e.g., PHW flight attendant could bid as if he/she were assigned to PHL) and shall be awarded vacancies in accordance with their system seniority and released from their commitment to the ITD. A LOD/O flight attendant who has not fulfilled his/her applicable minimum LOD/O commitment period is covered by this Paragraph only if his/her language qualification is needed in the new domicile.”
Translation: If new domiciles or satellites open, you are eligible to bid them in the same manner as if you were a non-ITD flight attendant. LODO flight attendants who have not met their LODO commitment will only be allowed to bid the new base if their language will be needed for the flying out of that domicile.
Global and Supplemental Bids
Caution: There may be supplemental ITD bids occurring before, during or after the new “global” one year ITD bid process of August 2000. Be sure to carefully read the coversheet and headings of bid packages and forms. Remember that you will be locked into the ITD for one year with the new ITD bid. That bid process will begin in late July or early August and becomes effective January 1, 2001.

Separately, there will be a supplemental bid effective November through December 2000. The posting for this short bid period will begin in August or September. Make sure you understand the distinction between the two bids and the bid packages. In addition, the potential fluctuation of A330 deliveries may affect the need for supplemental bids before the end of the year and possibly into 2001. The bottom line is to be very aware of what you are bidding. 

In General:
  • The company has the ability to designate the LODO positions on an aircraft. They are not permitted to designate a LODO in a premium position or any required position. The LODO must be an ADD or SUP flight attendant. As the company sifts through the new service and equipment, expect some changes.
  • If LODO coverage is short and crew scheduling covers less than the maximum number of LODO positions, the LODO Flight Attendants can exercise their LODO seniority only among the positions covered by scheduling. A LODO position filled by a non-LODO flight attendant cannot be considered for bid by a LODO Flight Attendant on the day of departure. 
ITD Reserve Reminders: Section 12.F.13 – “…A reserve flight attendant in the ITD shall not be permitted to pass an International Transoceanic trip that he/she is legal to fly unless it goes into his/her day(s) off.” 
Translation: An ITD reserve cannot pass a trip unless it is to protect their days off.
12 Hour Rule: Please be aware of the 12-hour rule for alcohol consumption if you have been a long-standing blockholder in the domestic division and now find yourself on reserve in the ITD. We have seen an increase of disciplinary actions, including terminations, taken against flight attendants who simply did not understand the on-duty guidelines for reserve and what officially constitutes a release from Scheduling. Please take time to fully review the article “Termination- You Could Be Next” in this issue of AFA Connections. 

In addition, all ITD reserves should review the reserve language in the ITD contractual section and the Section 11 of the main agreement to become familiar with all aspects of reserve status. Contractual obligations and provisions not outlined in the ITD section revert back to Section11of the contract. 

A330 Update
As many of you are aware, the service on the A330 is considered difficult in most cases and more fine-tuning is needed. We have the opportunity to give suggestions for improvement through the Inflight Service Specialists that are now onboard. Please provide them with constructive feedback to substantiate the need for changes in service and staffing levels.

Staffing/Understaffing- All Divisions
Section 3.F – Understaffing Pay: “Should a flight be dispatched with fewer than the number of flight attendants required by the staffing parameters in Section 9.J.2. of this agreement, each flight attendant working the flight will be compensated at the rate of ten dollars and fifty cents ($10.50) per credited hour, prorated to the nearest minute. In addition, the flight attendants flying these flights/trips may use expedited service procedures.” 

Translation:If any flight, domestic or international, is not correctly staffed, you have the contractual right to expedite the service. Remember that the service guidelines were developed for a full crew complement. Do the best you can in the amount of time that you have. Passengers who have complaints can be directed to US Airways through the passenger comment cards found in crew lounges. Carrying these with you on trips may help deflect a passenger who needs to vent their frustration about anything – from service to delays.
Note: The Inflight Service specialists do not count as part of the crew for the purposes of understaffing pay.
 
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